WorldHost Customer Excellence Programme
Our interactive programme teaches all staff who are in customer facing roles, crucial customer service and coaching skills that can lead to:
- Increased staff motivation and reduced turnover & absenteeism
- Improved customer service ratings
- Improved quality assurance scores and ratings on sites like TripAdvisor
- Better communication between staff and customers
To book on to the course, or for more information, please contact us on 01522 501300
You can also contact Visit Lincs Coast on 01754 611845 if you wish to make any enquiries, or book directly through us.
This course is fully funded by Coastal Communities Fund
Duration: 1 day on February 15th & 16th March 2022
